February 14, by Natasha Quinonez Communication is key in businesses, and one crucial way that businesses communicate is by writing. Reports about projects and employees circulate the offices of higher-ups, and something as simple as an email can be misunderstood if not written properly. With that in mind, here are ten ways you can improve your business writing skills.
It's important to put forth a professional attitude at all times. Since the art of doing business often involves communicating -- in person, on the phone and in email -- writing and communication skills are essential for business success and promotion.
Writing and Grammar Skills Everyone lets the occasional typo slip, but you should always review your writing before submission, whether you're sending an email to clients and coworkers or preparing important documents.
Stick to the point to avoid wasting the recipient's time. Run any documents through a spelling and grammar checker to catch any mistakes you didn't find. Brush up on common grammatical mistakes, such as writing "your" instead of "you're" or "it's" instead of "its.
When doing this, focus on the areas that can make the other person's life easier. State what you can do for the other person and then respond to all questions, comments or concerns.
Listening Skills Communication isn't only about presenting your own ideas; it's also about listening to what others have to say. Listen to what your boss or a customer is saying, then repeat the statements back to the person to confirm your understanding.
If you're not sure of the meaning, ask for more details to ensure you don't do things the wrong way.
Business Etiquette Knowledge The art of communication also extends to knowledge about common business etiquette. This might range from what you wear to the office to which method you're supposed to use when talking to a manager.
The business marketplace is ever-expanding, and you should also learn about the business cultures in other countries as well, particularly if your business does business overseas. For example, in countries like Japan, it's considered impolite to present a business card with just one hand.family, Family Business, Family business success, Keys to success, management and operations, Plan Your Business, start your business, startupnation The Sloan Brothers Jeff and Rich Sloan are company creators, lifelong entrepreneurs and brothers who have helped millions of entrepreneurs pursue success.
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